Last updated: 1 August 2026
These terms set out the basis on which you may use this website and the basis on which SEO Agency East London provides services to clients. Please read them before using the site or engaging us. Where we have agreed a separate written proposal, contract or statement of work with you, that document takes precedence over these terms if the two conflict.
SEO Agency East London is an independent search marketing consultancy operating as a service-area business across East London and the wider London region. You can contact us on 020 8326 4455 or at [email protected]. In these terms, "we", "us" and "our" refer to SEO Agency East London, and "you" refers to the person or business using this website or engaging our services.
You may use this website for lawful purposes connected with finding out about and engaging our services. You must not use it in any way that breaches applicable law, interferes with its operation or security, attempts to gain unauthorised access to any part of it, or involves scraping, copying or republishing its content at scale without our permission.
We try to keep the site available and accurate, but we do not guarantee uninterrupted access. We may change, suspend or withdraw any part of the site without notice, and we may restrict access where we consider it necessary.
Any price ranges shown on this website are indicative and provided to give a general sense of what work of that type typically costs. They are not offers and are not binding. Figures vary considerably with the size of the website, the number of services and locations involved, the competitiveness of the market and the condition of the existing site.
A binding price is only created when we issue a written proposal or quotation for your specific project and you accept it. Quotations are valid for 30 days unless stated otherwise. Requesting an estimate through this website places you under no obligation and creates no contract.
We provide search engine optimisation and related services, which may include local SEO, Google Business Profile optimisation, technical audits, link building, content writing and search-focused web design. The specific work, deliverables, timescales and fees for your engagement will be set out in the proposal or statement of work we agree with you.
Work outside that agreed scope is chargeable and will be confirmed with you before it is carried out. If the scope needs to change during a project, we will discuss the effect on cost and timing before proceeding.
This is the most important term on the page, so we have not buried it. Search results are controlled by third parties, principally Google, and are affected by algorithm changes, competitor activity, market conditions and many other factors outside our control. We cannot and do not guarantee any particular ranking position, level of traffic, volume of enquiries or commercial outcome, and you should treat any agency that offers such a guarantee with caution.
What we do commit to is competent, careful work carried out with reasonable skill and care, honest reporting of what has been done and what it achieved, and recommendations made in your commercial interest.
Effective SEO depends on cooperation, and delays on the client side are the most common reason projects underperform. To allow us to do the work, you agree to:
Where a project is delayed by a lack of access, information or approval, we are not responsible for the resulting effect on timescales or performance, and we may need to reschedule work.
Fees, payment frequency and any deposit will be set out in your proposal. Unless agreed otherwise, invoices are payable within 14 days of the invoice date. Ongoing monthly retainers are invoiced in advance of the month to which they relate.
We may charge interest on overdue amounts at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998, and we may suspend work on an account where an invoice remains unpaid. Where we purchase third-party services on your behalf, such as software subscriptions or paid placements, these are recharged at cost unless otherwise agreed.
Our work frequently involves platforms operated by others, including Google Search, Google Business Profile, analytics tools and website platforms. We have no control over those platforms, their policies, their availability or the decisions they make about your business, including the suspension or removal of a listing. We will act reasonably to resolve issues that arise, but we are not liable for the acts or omissions of third-party providers.
The content, design, text and images on this website belong to us or our licensors and may not be copied or reproduced without permission, other than for your own reference.
Work we create specifically for you, such as page copy and reports, transfers to you once the related invoice has been paid in full. We retain ownership of the underlying methods, templates, processes, research tools and know-how we use to produce it, and nothing prevents us from using that general knowledge and experience for other clients.
Each of us may receive confidential information about the other during an engagement. Both parties agree to keep such information confidential, to use it only for the purposes of the engagement and not to disclose it to third parties without permission, except where disclosure is required by law. We may refer to you as a client and describe the general nature of the work unless you ask us not to.
Ongoing retainer engagements may be ended by either party giving 30 days' written notice, unless a different notice period is agreed in your proposal. Fixed-scope projects may be cancelled at any time, and you will be charged for work completed and any commitments we have made on your behalf up to the date of cancellation.
Either party may end an engagement immediately if the other commits a material breach that is not put right within 14 days of being asked, or becomes insolvent. On termination, any unpaid invoices for work already carried out fall due.
Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
Subject to that, we are not liable for loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of data or any indirect or consequential loss, however arising. Our total liability in connection with an engagement is limited to the total fees paid by you to us in the 12 months preceding the event giving rise to the claim.
Our services are provided to businesses. Where you engage us as a business, the consumer protections that apply to individuals buying for personal use do not apply to that engagement.
We are not liable for any failure or delay in performing our obligations where that failure or delay results from events beyond our reasonable control, including platform outages, failures of telecommunications or hosting providers, industrial action, extreme weather, epidemics or acts of government. We will let you know and take reasonable steps to limit the effect.
If any provision of these terms is found to be unenforceable, the remaining provisions continue in force. A failure to enforce a term is not a waiver of the right to enforce it later. These terms do not create a partnership, joint venture or employment relationship, and a person who is not a party to them has no right to enforce them.
We may update these terms from time to time. The version published on this page at the point you engage us is the version that applies to that engagement. The date at the top shows when the page was last revised.
These terms and any dispute arising from them are governed by the law of England and Wales, and both parties submit to the exclusive jurisdiction of the courts of England and Wales.
If anything here is unclear, ask before you engage us rather than afterwards. Call 020 8326 4455 or email [email protected].